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Complaints and suggestions

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact Sherry Sharpe (Office Supervisor) who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Suggestions

If you have any comments or suggestions regarding the practice ,the building or practice procedures ,please contact Sherry Sharpe or leave feed back at reception for either Sherry Sharpe or your Patient Participation Group (PPG)



 
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