Hello All from Trentside Medical Group.
We hope you are all enjoying the heatwave in safety-
- Avoiding the midday sun and using sunscreen outdoors
- Drinking plenty of non-alcoholic (!!) drinks
The plans for the new surgery continue to make their progress through GBC planning department. We haven’t heard about any delays or issues to date. The preplanning discussions went well, I believe.
The Architects have been in to plan the room layouts and to discuss some exciting plans for the public spaces- i.e. reception and the Health Education Space. There are going to be some novel elements to make the waiting room more attractive and more stimulating as you wait.
Any thoughts or ideas from our patients would be welcome-
We continue to seek New Doctors for the Practice but sadly like all the surrounding Practices we have failed to attract either Partners of Salaried GPs. We have looked at other clinicians who can help meet your needs.
We have employed a Clinical Pharmacist to support the existing staff. Julie Cox, a senior and experienced Pharmacist is able to prescribe and can manage chronic conditions such as High Blood Pressure, Kidney disease, Diabetes and Mental Health issues. She can carry out necessary reviews of medication and alter medications which have been changed by hospital. When you need a medication review she can provide this service enabling us to protect GP appointments for the most complex patients.
Some of you may have experienced our new Mental Health Service. As space is very limited, we can only offer a small number of places in this service but hopefully when we move this service can be extended.
There are some other changes afoot- from September a limited number of appointments will be available up to 8pm on weekdays and on Saturday mornings on a local rota. These will be pre bookable only and the phone lines will remain closed. The details of the added times are yet to be finalised but we will publish times and dates when these are clarified. We will be continuing our early opening hours until next March for now. Future early opening will be determined subject to funding available.
Finally, we are required to ask every adult patient to sign new consent forms under the New GDPR regulations giving us consent to send text messages and emails to you with various information relevant to you. Appointment date and time reminders for example. This is a huge task, please pick up a form from reception.
It is really important for the practice to be able to contact our patients quickly and easily. In order to do this, if you have provided us with your mobile telephone number we will use this to:
- Send you appointment confirmations
- Send you appointment reminders
- Send you messages regarding results or other information that you need to be aware of
- Send you relevant health campaigns that are pertinent to you e.g. Flu Clinic invitations
- Send you other health information that may be useful
- Send you Friends and Family Survey requests
If at any time you do not wish to receive such text messages please inform a member of the reception team who will be able to opt you out of the service.
If at any time in the future you change your mobile phone number please ensure that you let us know as soon as possible so that we can keep our records up to date and stay in touch.
Afternoon Tea - Treat for carers! See below for more information.
On Thursday 7th June 2018 we are closed from 12:30 for essential staff training. Please make sure you order/collect your prescriptions in time. We are open as usual the next day (Friday 8th June).
We would like to welcome Dr Tom Robinson (GP Registrar) to the surgery.
Dr Robinson will be working Mondays ,Tuesday , Thursdays and Fridays.
With GP’s surgeries and A&E coming under increasing pressure , we’re asking you to consider whether you can self care if your illness is not serious.
Coughs, colds and other minor illnesses can often be managed with a visit to your local pharmacist, but if your symptoms persist we recommend you book an appointment with your GP.
We understand that some health problems get worse as the weather gets colder, and we want you to be able to access the right service for your health care needs.
There are lots options available, from self-treatment to advice in a pharmacy, GP services, the NHS 111 number, mental health services, walk-in and urgent care centres and A&E.
Gedling GP, and Nottingham North and East Clinical Commissioning Group’s clinical lead, Dr James Hopkinson says: “Often people needing medical help go straight to A&E when there may be another more appropriate service available, such as their GP, pharmacist, NHS 111 or their local walk-in or urgent care centre, all of which may be better placed to help.
“People tend to get better advice and faster treatment when they need it if they choose the right NHS service for their symptoms or illness, so I’d ask them to consider carefully before going straight to A&E.”
Winter conditions can be very bad for your health, especially if you’re living with diabetes. That’s why you really need to get your free flu jab (also known as flu vaccine) before winter starts.
The flu jab is one of your15 Healthcare Essentials. These are essential checks and services that every person with diabetes deserves and should expect.
We’ve put this information together in a guide to help you avoid flu, as part of Public Health England’s Stay Well This Winter campaign.
Why you should get the jab
Anyone with diabetes, including those who are pregnant, should get a jab against flu. This is because people with diabetes are more at risk of getting the flu and having diabetes will make it worse.
Flu is serious, and can make your blood sugar go all over the place. If your blood sugar isn’t within target, the effects of flu can be dragged out and increase your risk of developing serious complications. Getting a flu jab will help you avoid this.
A vaccine protects you against the most common types of flu currently around. As this changes each year, it means you need a new jab each year too.
The jab itself won’t give you the flu. But after you have the jab, it can take about two weeks to work so you may still get the flu. That’s why it’s good to get the jab as soon as you can.
What you should be aware of
You need to be aware of the following:
· If you have an illness or infection and you feel like you have a fever, don’t get the flu jab. Wait until you’re better or speak to a healthcare professional about when to have it.
· If you’ve had a serious reaction to a flu jab in the past, tell the nurse and they will give you a different jab – don’t just go without it.
· The jab is made using eggs, but if you’re allergic to eggs, you can get an ‘egg-free’ jab. Your healthcare professional can help you find out more about this.
Stay well this winter
Winter conditions can be seriously bad for our health, especially for people aged 65 or older, and people with long-term conditions such as COPD, bronchitis, emphysema, asthma, diabetes or heart or kidney disease. Being cold can raise the risk of increased blood pressure, heart attacks and strokes. The cold and damp weather, ice, snow and high winds can all aggravate any existing health problems and make us more vulnerable to respiratory winter illnesses. But there are lots of things you can do to stay well this winter.
Feeling unwell? Don’t wait – get advice from your nearest pharmacist
At the first sign of a winter illness, even if it’s just a cough or cold, get advice from your pharmacist, before it gets more serious. Act quickly. The sooner you get advice from a pharmacist the better. Pharmacists are fully qualified to advise you on the best course of action. This can be the best and quickest way to help you recover and get back to normal. If you can’t get to a pharmacist yourself, ask someone to go for you or call your local pharmacy.
Make sure you get your flu jab
The flu virus strikes in winter and it can be far more serious than you think. Flu can lead to serious complications such as bronchitis and pneumonia, and it can be deadly. That’s why the flu jab is free if you’re aged 65 or over, or if you have a long-term health condition. If you have young children or grandchildren they may also be eligible for a free flu vaccination. And if you are the main carer of an older or disabled person you may also be eligible for the free flu jab. Just speak to your GP or pharmacist. You can also find more information at www.nhs.uk/getflujab Also, don’t forget that if you’re aged 65 or over, you are eligible for the pneumococcal vaccine, which will help protect you from pneumococcal diseases such as pneumonia. Ask your GP.
It is important to keep warm in winter – both inside and outdoors. Keeping warm over the winter months can help to prevent colds, flu and more serious health problems such as heart attacks, strokes, pneumonia and depression.
Heat your home to at least 18°C (65°F).
You might prefer your main living room to be slightly warmer. Keep your bedroom window closed on winter nights. Breathing cold air can be bad for your health as it increases the risk of chest infections. Keep active when you’re indoors. Try not to sit still for more than an hour or so. Wear several layers of light clothes. Several layers trap warm air better than one bulky layer. Make sure you’re receiving all the help that you’re entitled to. Learn how to make your home more energy efficient, improve your heating and keep up with your energy bills at www.gov.uk/phe/keep-warm And check your heating and cooking appliances are safe. Contact a Gas Safe registered engineer to make sure they’re operating properly.
Check your medicine cabinet
Ask your pharmacist what medicines should be in your cabinet to help get you and your family through the winter season. Many over-the-counter medicines (including paracetamol and ibuprofen) are available to relieve symptoms of common winter ailments, such as colds, sore throat, cough, sinusitis or painful middle ear infection (earache). So talk to your pharmacist for advice on getting the relief you need. To manage winter illness symptoms at home: • Rest • Drink plenty of fluids • Have at least one hot meal a day to keep your energy levels up • Use over-the-counter medications to help give relief.
Make sure you get your prescription medicines before your pharmacy or GP practice closes. You can also order your repeat prescriptions online. To sign up to GP online services ask at your practice or to find out more visit nhs.uk/GPonlineservices And, if you’ve been prescribed antibiotics or any other medication, make sure you take them as directed.
Five things we recommend you do: 1 Make sure you get your flu jab.
2 Keep your home at 18°C (65°F) or higher if you can.
3 Take advantage of financial schemes and discounts to help you pay for heating.
4 Visit your local pharmacist as soon as you start to feel unwell with the symptoms of a respiratory winter illness.
5 Look out for other people who may need a bit of extra help over the winter
Look out for other people
Remember that other people, such as older neighbours, friends and family members, may need a bit of extra help over the winter. There’s a lot you can do to help people who are more frail than you. Icy pavements and roads can be very slippery and cold weather can stop people from getting out and about. Keep in touch with your friends, neighbours and family and ask if they need any practical help, or if they’re feeling under the weather. Make sure they’re stocked up with enough food supplies for a few days, in case they can’t go out. If they do need to go out in the cold, encourage them to wear shoes with a good grip and a scarf around the mouth to protect them from the cold air, and to reduce their risk of chest infections. And make sure they get any prescription medicines in if bad weather is forecast. If they need help over the holiday period when the GP practice or pharmacy is closed, call NHS 111 and speak to a call adviser who will be able to direct you to a local service that is open. You can also find information at www.nhs.uk .
Going on Holiday abroad?
Please remember to check with the Nurse if you need any vaccinations and get your appointment booked well in advance. See the information in the clinic and services tab at the top of the page.
Please remember that we are running walk in sessions (see below for details)so you can come and have an appointment without the need to call to book one.
If you are able to come in to the surgery between 7am and 6:30pm you can talk to the reception team who will help you with any inquires.
WALK IN SESSIONS EXPLAINED
Trentside have ‘walk in sessions’ every day and these
have proved to be quite popular with patients.
We have received some feedback and it was thought that the process of
booking in to these sessions needed to be made clearer.
Booking in time
These sessions are run by Senior Clinicians who are experienced in dealing with
most medical problems. Any issues arising during your appointment will be dealt
with appropriately. Patients presenting between the times written above, will be
Remember these sessions are a ‘walk in’ so this will involve you sitting and waiting
to be called. You will be seen in the order of your arrival.
Unfortunately we cannot give an exact time.
Please note the reception team will ‘book you in’ from 8:30am
Please note our up coming practice closure for staff training is Thursday 16th November.
The Surgery will be closed from 12:30pm on the above dates. We will re-post closer to the time and remind people.
Police forces have become aware of a fraud circulating targeting elderly and vulnerable members of the community.
Some people have received telephone calls from a caller who purports to be from a GP surgery and asks for an appointment to discuss the persons health or mobility needs. During the appointment, the older person is persuaded to buy mobility aids which are either unnecessary or inappropriate and always expensive.
If you receive a call like this, please check with your GP surgery first before agreeing to a visit.
We are delighted to have received our feedback from the CQC. Please follow the link below to view the Trentside Medical Group, CQC, Intelligent Monitoring Report.
We have recently endured a very disturbing level of foul language and aggressive behaviour directed at the staff at Trentside Medical Group on an almost daily basis.
This kind of behaviour will NOT be tolerated.
Anyone who causes a member of staff to feel humiliated,intimidated or offended will be removed from the practice list with immediate effect.
Our staff are here to help....please treat them with respect.
Electronic Prescription Service
A new way to get your medicines and appliances from 19th May.
For more details select the Prescription tab above.
Patient Participation Report.
The report is available to view on this website see link on the right of this page.Please keep a look out for the full results of the recent questionnaire circulated at both sites appearing on the noticeboards around the waiting rooms.
Upcoming Practice Learning Time(PLT) events
Occasionally we undertake essential training for both clinical and administration staff and close from 12:30pm.Please keep a lookout for the times displayed on this site and in Trentside reception area.
Childhood Flu Vaccination
Is your child aged between 2 and 4?
Children aged Two, Three and Four years are now being offered the flu vaccine. Flu can be a very unpleasant illness in children causing fever, stuffy nose, cough, sore throat, aching muscles and joints, and extreme tiredness, often lasting for several days.
The children's flu vaccination programme is being introduced in stages, and this year the vaccine is being offered to children born between the 2nd September 2009 and 1st September 2012.
The vaccine is given as a nasal spray and is easy to give and painless.
If you would like you child vaccinated this year please call us on 0115 9614 583 to book their first appointment.
Please visit this page regularly for updates.