We are now using video consultations via the Airmid UK app - you must use your SystmOne Online details to log in. A GP/Nurse will book you a video consultation when necessary. Please contact the surgery if you have not registered for online services.
Please be aware that we are not issuing “rescue packs” to patients with asthma who have not been issued these before. Please manage your asthma as you usually would.
Following the recent Coronavirus outbreaks we have had to take the difficult decision to temporarily suspend our walk in sessions.
This means that we will offer telephone triage only.
We hope that you will understand the reasons for doing so.
We need to protect our most vulnerable patients and also our clinical team from infection.
The NHS guidelines are stated below:
NHS current standard patient guidance is as follows:
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
• you think you might have coronavirus
• in the last 14 days you've been to a country or area with a high risk of coronavirus
• you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital.
Call 111 if you need to speak to someone.
Everyone is being reminded to follow the public health advice on the NHS website to avoid catching or spreading coronavirus.
The way we issue prescriptions is changing. When you get a prescription, it will be sent electronically to the pharmacy you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription. . For more information please visit - https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/electronic-prescription-service/
Please note we continue to have problems with our phone lines. We apologise for any inconvenience caused - BT are working to rectify the problem as soon as possible.
Primary Care Network Information
Please welcome our new GP Registrar, Dr Tunde Onafunjabi.
We would like to welcome and introduce our new GP Partner, Dr Michael Twomey.
If you look after someone and require information or support the Carers Federation drop in clinics are every second Tuesday of the month. Next months is Tuesday 9th April.
If you are aged 45 years or over, and have not had your BP checked in the last 5 years. Please contact the practice and book in for a BP check.
Extra evening and weekend appointments available in local area
You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.
Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.
To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.
If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.
You can now manage your GP appointments and keep up to date with health communications from our practice with our new MJOG App.
Download the FREE MJOG App today! https://www.mjog.com/messenger/
The plans for the new surgery continue to make their progress through GBC planning department. We haven’t heard about any delays or issues to date. The preplanning discussions went well, I believe.
The Architects have been in to plan the room layouts and to discuss some exciting plans for the public spaces- i.e. reception and the Health Education Space. There are going to be some novel elements to make the waiting room more attractive and more stimulating as you wait.
Any thoughts or ideas from our patients would be welcome-
We continue to seek New Doctors for the Practice but sadly like all the surrounding Practices we have failed to attract either Partners of Salaried GPs. We have looked at other clinicians who can help meet your needs.
We have employed a Clinical Pharmacist to support the existing staff. Ian McKenzie is a senior and experienced Pharmacist and is able to prescribe and can manage chronic conditions such as High Blood Pressure, Kidney disease, Diabetes and Mental Health issues. He can carry out necessary reviews of medication and alter medications which have been changed by hospital. When you need a medication review he can provide this service enabling us to protect GP appointments for the most complex patients.
Some of you may have experienced our new Mental Health Service. As space is very limited, we can only offer a small number of places in this service but hopefully when we move this service can be extended.
Finally, we are required to ask every adult patient to sign new consent forms under the New GDPR regulations giving us consent to send text messages and emails to you with various information relevant to you. Appointment date and time reminders for example. This is a huge task, please pick up a form from reception.
It is really important for the practice to be able to contact our patients quickly and easily. In order to do this, if you have provided us with your mobile telephone number we will use this to:
- Send you appointment confirmations
- Send you appointment reminders
- Send you messages regarding results or other information that you need to be aware of
- Send you relevant health campaigns that are pertinent to you e.g. Flu Clinic invitations
- Send you other health information that may be useful
- Send you Friends and Family Survey requests
If at any time you do not wish to receive such text messages please inform a member of the reception team who will be able to opt you out of the service.
If at any time in the future you change your mobile phone number please ensure that you let us know as soon as possible so that we can keep our records up to date and stay in touch.
With GP’s surgeries and A&E coming under increasing pressure , we’re asking you to consider whether you can self care if your illness is not serious.
Coughs, colds and other minor illnesses can often be managed with a visit to your local pharmacist, but if your symptoms persist we recommend you book an appointment with your GP.
We understand that some health problems get worse as the weather gets colder, and we want you to be able to access the right service for your health care needs.
There are lots options available, from self-treatment to advice in a pharmacy, GP services, the NHS 111 number, mental health services, walk-in and urgent care centres and A&E.
Gedling GP, and Nottingham North and East Clinical Commissioning Group’s clinical lead, Dr James Hopkinson says: “Often people needing medical help go straight to A&E when there may be another more appropriate service available, such as their GP, pharmacist, NHS 111 or their local walk-in or urgent care centre, all of which may be better placed to help.
“People tend to get better advice and faster treatment when they need it if they choose the right NHS service for their symptoms or illness, so I’d ask them to consider carefully before going straight to A&E.”
Please remember to check with the Nurse if you need any vaccinations and get your appointment booked well in advance. See the information in the clinic and services tab at the top of the page.
Please remember that we are running walk in sessions (see below for details)so you can come and have an appointment without the need to call to book one.
If you are able to come in to the surgery between 7am and 6:30pm you can talk to the reception team who will help you with any inquires.
WALK IN SESSIONS EXPLAINED
Trentside have ‘walk in sessions’ every day and these
have proved to be quite popular with patients.
We have received some feedback and it was thought that the process of
booking in to these sessions needed to be made clearer.
Booking in time
These sessions are run by Senior Clinicians who are experienced in dealing with
most medical problems. Any issues arising during your appointment will be dealt
with appropriately. Patients presenting between the times written above, will be
Remember these sessions are a ‘walk in’ so this will involve you sitting and waiting
to be called. You will be seen in the order of your arrival.
Unfortunately we cannot give an exact time.
Please note the reception team will ‘book you in’ from 8:30am
Police forces have become aware of a fraud circulating targeting elderly and vulnerable members of the community.
Some people have received telephone calls from a caller who purports to be from a GP surgery and asks for an appointment to discuss the persons health or mobility needs. During the appointment, the older person is persuaded to buy mobility aids which are either unnecessary or inappropriate and always expensive.
If you receive a call like this, please check with your GP surgery first before agreeing to a visit.
We are delighted to have received our feedback from the CQC. Please follow the link below to view the Trentside Medical Group, CQC, Intelligent Monitoring Report.
We have recently endured a very disturbing level of foul language and aggressive behaviour directed at the staff at Trentside Medical Group on an almost daily basis.
This kind of behaviour will NOT be tolerated.
Anyone who causes a member of staff to feel humiliated,intimidated or offended will be removed from the practice list with immediate effect.
Our staff are here to help....please treat them with respect.
Patient Participation Report.
The report is available to view on this website see link on the right of this page.Please keep a look out for the full results of the recent questionnaire circulated at both sites appearing on the noticeboards around the waiting rooms.
Upcoming Practice Learning Time(PLT) events
Occasionally we undertake essential training for both clinical and administration staff and close from 12:30pm.Please keep a lookout for the times displayed on this site and in Trentside reception area.
Please visit this page regularly for updates.